The Collections Specialist is responsible for identifying and resolving delinquent accounts and maintaining due diligence of account collection activities to assist in support of the accounting.
What You Will Do:
- Monitor accounts to identify outstanding debts
- Find and contact clients to ask about their overdue payment
- Take actions to encourage timely debt payment
- Plan a course of action to recover the outstanding payment
- Negotiate payoff deadlines or payment plans
- Sending of monthly statements of accounts and invoices
- Resolve billing and customers’ credit issues
- Update accounts status records and collection efforts
- Report on collection activity and accounts receivable status
What You Will Need:
Education and Experience:
- Minimum Diploma or equivalent.
- Typically requires 1-2 years of experience as a Collection Specialist or in finance-related areas.
Knowledge, Skills, And Abilities:
- Excellent communication skills (written and oral), as well as the ability to interact with others, and the ability to communicate directly with upper management.
- Advanced Excel.
- Firm and confident.
- Skilled in negotiation.
- Problem-solving skills.
- Comfortable working with targets.
- Knowledge of the latest spreadsheet or word processing software.
- The ability to be proactive in preventing errors and detecting areas at risk, and the ability to work effectively under pressure.
- The ability to work independently with minimal supervision.
- Obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management System.
Reporting Relationships
The incumbent reports to a Senior Collections Specialist level or above. This position does not have any direct reports.
About Us
We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.
ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.
Equal Opportunity
ABS Bureau is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.
Notice
ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.
Other
This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogj
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