Visa Decision Maker, Australian Embassy Brazil – Brasilia, DF


Salary: BRL 5,278 (gross salary per month)

WLS Level: LE.3.1

 Application closing date: 24/09/2018


All documents for this position will be available only in English and the selection process – including the interview and test – will also be in English.


Only persons who can demonstrate a lawful right to work in Brazil will be considered for this vacancy. The Australian Embassy is unable to sponsor candidates for work visas and all relocation costs are at the expense of the officer, including travel, personal effects and accommodation in Brasilia.

Position Overview

The Department of Home Affairs is a central policy agency, providing coordinated strategy and policy leadership for Australia’s national and transport security, federal law enforcement, criminal justice, cyber security, border, immigration, multicultural affairs, emergency management and trade related functions.

This position sits within the Visa and Immigration Section of the Embassy, which is part of the Department of Home Affairs. Under general supervision, the Visa Decision Maker is responsible for providing expertise in assessing straightforward to moderately complex applications for visas and/or citizenship.

The key responsibilities include but are not limited to:

  • Apply an understanding of relevant migration legislation, policies and procedures to provide accurate, timely, consistent and appropriate information to visa applicants through client service channels
  • Manage a caseload of visa or citizenship applications, adhering to agreed assessment targets and timeframes and to relevant Quality Assurance framework and benchmarks
  • Analyse various sources of information and use judgement to determine authenticity of visa applications and of the documents submitted in support of the applications to make independent, lawful decisions, referring complex cases to a more senior level
  • Record case notes to provide a clear and accurate history of actions taken and/or advice given and prepare correspondence
  • Maintain and monitor data in the various information management systems
  • Supervise and provide assistance to other team members, undertaking straightforward quality assurance tasks or activities when necessary
  • Contribute to section planning and assist in the improvement of work practices


  • Ability to make assessments and decisions based on legal requirements incorporating initiative and sound judgement
  • Ability to work independently as well as under direction, and to maintain high work standards, a high degree of integrity and meet deadlines
  • Sound communication and interpersonal skills and capacity to respond professionally and sensitively to internal and external stakeholders
  • Ability to maintain productive working relationships with colleagues from a diverse range of backgrounds
  • Ability to fluently read, write and speak in both Portuguese and English
  • Spanish language skills desirable
  • Tertiary qualifications desirable

Selection Criteria


  1. Ability to interpret and follow instructions (including legislation), identify and manage priorities and risks, apply good judgement, and make lawful decisions.
  2. Ability to efficiently deliver quality work in a high-volume processing environment.
  3. Demonstrate excellent oral and written communication skills in both English and Portuguese, including complex written decision records in English.
  4. Well-developed interpersonal and communication skills and the ability to contribute to targets in a team environment.


  1. Spanish language skills.
  2. Tertiary qualifications.
  3. Previous experience working in a cross-cultural environment.


In order to ensure that your application is eligible for consideration, please complete the Application Form and provide:

  • a Curriculum Vitae (CV);
  • contact details for two referees; and
  • a one page pitch of no more than 500 words.

Curriculum Vitae

Applicants should prepare a curriculum vitae outlining personal details, relevant work experience, educational qualifications and skills (maximum two pages). The Australian Embassy will not provide a template for the curriculum vitae. Applicants must address the selection criteria as outlined in the Recruitment Documentation.  Applicants are advised to include key examples demonstrating their ability against each selection criterion.

Contact details for two referees

  • Both references should be from professional or academic referees who can support the application
  • If you are currently employed one must be your current supervisor

The referee details should be included in the “Application Form” template.

The One Page Pitch

Applicants should prepare a one to two page pitch of no more than 500 words outlining how their skills, experience and qualifications make them the best person for the job. The pitch is the applicant’s opportunity to tell the Embassy why they are the right person for the job. Ideally, the pitch should include information on why the applicant wants to work at the Embassy, why they are interested in the role, what they can offer the Embassy and how their skills, knowledge, experience and qualifications are applicable to the role. Where possible, information should not duplicate the information provided in the applicant’s CV, but should highlight specific examples or achievements that demonstrate their ability to perform the role.

The pitch should be included in the “Application Form” template.

Contact Officer

Further information about the position can be obtained from the contact officer by emailing  Please include your full name, your contact telephone numbers and any times you are not available to be contacted in your email.  Wherever possible, the contact officer will respond to you within three business days of receipt of your email.

Application Closing Date

Applications for this position close at 23:59 (Brasilia Time) on 24 September 2018.

Applications received after the closing time/date will not be considered.

If you have not been contacted within three weeks of the closing date, please assume that your application has not been successful on this occasion.

Applications should be emailed to the address listed in this document.  Hard copy applications delivered by mail, courier or in-person will not be accepted.

Security, character and police checks may be conducted during the selection process.


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Internacionalista, mineira, radicada no Rio de Janeiro desde 2012. Idealizadora/Fundadora do What's Rel? (2011). Business Development Latin America para uma empresa canadense de engenharia, sócia da PAR Consultoria, e grande entusiasta da carreira de R.I. :)


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